Get in Touch
Whether you are experiencing a technical issue with the generator, have feedback on our guides, or want to discuss a partnership, our team is ready to assist. Please note that we cannot provide legal advice.
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (PST)
Corporate Office
100 Legal Way, Suite 300
San Francisco, CA 94105
Contact Form
Use the interactive form on our website or email us directly at support@draftmyllc.com. Our team reviews all inquiries within one business day.
Support FAQ
- How quickly do you respond to support inquiries?
- We strive to respond to all technical and platform-related inquiries within 24 business hours. Complex inquiries regarding specific document generations may take up to 48 hours.
- Can you provide legal advice on my operating agreement?
- No. DraftMyLLC is a self-help document generation platform. We cannot provide legal advice, interpretations, or recommendations about your specific legal situation. For specific legal guidance, you must consult an attorney in your state.
- I lost my downloaded document. Can you retrieve it?
- For privacy and security reasons, we do not permanently store the generated documents on our active servers after your session expires. You will need to run through the generator again to create a new copy.
- Do you offer phone support?
- Currently, we offer support exclusively via email and our contact form to ensure all inquiries are properly documented and routed to the correct specialist.
- Is there a charge for customer support?
- No, platform support is entirely free. If you experience any bugs or technical issues with the generator, our team will assist you at no cost.
Please Note: DraftMyLLC is a self-help document platform, not a law firm. We are unable to provide legal advice or attorney-client services. For legal advice specific to your situation, please consult a licensed attorney in your state.